Scalability Cultural Development for fast‑growing companies
When you’re scaling, the real bottleneck is rarely the product.
It’s the invisible fire inside your organisation:
Overloaded managers, decisions that get stuck, friction between teams and a level of change fatigue that doesn’t show up in any dashboard, but everyone feels
Scalability Custom Plans are my way of doing Scalability Cultural Development: practical, personalised leadership journeys that make your culture and your way of working as scalable as your business. Wwithout burning out your key people.
What this is really about
This is not “another leadership training”
It’s about turning your managers into the operating system of a culture that can handle growth and constant change
Instead of sending your people to generic programs, we work with them on real decisions, real frictions and real conversations that are already happening in your company.
My focus is simple:
Less friction and firefighting
More clarity and ownership
A way of working that doesn’t collapse every time you take the next step in your growth
Scalability Custom Plans
SCP is the Practical leadership development program for middle-managers and founders in scaling organisations
Middle-managers are the weak link in the scaling up transformation chain. They lack of a system. They need support from their companies.
They have the potential, but lack the scalability leadership capabilities and the practical tools to help teams scale up the way of working and help culture evolve.
Reducing operational inefficiencies
Communicating with influence
Managing friction while meeting deadlines
Maintaining everyone’s wellbeing under pressure
Anticipating and overcoming resistance to change
Systematically, while the culture of the company is changing
The Scaleup Reality Check
In high-growth companies, middle-managers exist in a "compression zone" where C-level ambition collides with operational reality and team emotions.
They're expected to:
✗ Translate ever-changing strategies into concrete work
✗ Guard culture while pushing new behaviors
✗ Execute without being involved in design
✗ Be change agents while trapped in outdated systems
The result? More than 50% of managers work over 47 hours/week, chronic stress is epidemic, and burnout cascades down to their teams. Creating a vicious cycle that threatens the company’s ability to scale.
When middle-managers can't effectively lead change, your scaling up move faces critical risks:
Strategic initiatives stay in decks → Implementation is inconsistent, adoption partial
Critical talent walks out the door → Taking knowledge, destabilizing teams
Culture erodes faster than you can build it → Cynicism replaces commitment
Your competitive edge dulls → While you're fighting internal friction, competitors move faster
Why This Matters for Your Business
THE SOLUTION:
SCALABILITY CUSTOM PLANS
OBJECTIVE
Beyond individual performance, the real goal is to make your culture scalable.
Each plan turns one leader into a Scalability Cultural Development champion: someone who can reduce friction, model new behaviours and quietly redesign how work gets done across their team
Give trainees the practical capabilities and operational tools to systematically reduce inefficiencies in team management and self-management. Producing time savings in workflow and project management.
WHO IS THIS FOR?
✓ Middle-managers leading teams and complex projects
✓ High-potential contributors with influence potential
✓ Team leads in transformation processes
✓ Project managers who need to generate buy-in
✓ Champions who can create multiplier effects in the organization
✓ Founders juggling strategy and operations
A PROCESS OF
UP TO 5 MODULES
You get Individual 1:1 executive guidance sessions with the leadership trainer Montse Monllau + AI-supported NW-SMART™ tools for a Scalability Leadership and Scalability Culture Management System.
Each module walks you further. Let's see them, STEP BY STEP:
MODULE 1:
RISKS DIAGNOSIS
(50 min)
Tools: Bottlenecks Uncovered Prime
Work with an exclusive interactive Risk Diagnosis tool to identify real Organizational Inefficiencies and Critical Factors in your area, project or organization
Output: 3 measurable indicators - KPIs
Identification of organizational risks and frictions such as bottlenecks, gaps, resistances
Identification of other critical issues that pose a risk for the systems
Friction and risk reduction metrics
Outcome:
Clear visibility of what's actually blocking progress vs. what feels urgent. You stop firefighting and start targeting root causes.
MODULE 2: PRIORITIZATION OF CRITICAL FACTORS
(50 min)
Tools: Strategic Prioritization Framework
Output: Clear prioritization of which issue you need to address first.
Take control of critical aspects complicating management
Prioritize using strategic criteria
Anticipate predictable problems
Outcome:
You know exactly where to focus your limited time and energy for maximum impact—no more paralysis by analysis or reacting to whoever shouts loudest.
MODULE 3:
FEASIBLE OPERATIONAL STRATEGIES
(50 min)
Tools: Strategy Canvas
Output: Feasible strategy and resource rationalization.
Think strategically like an entrepreneur
See the path of least resistance
Simplify to focus on achievable objectives
Rationalize resources
Outcome: A realistic roadmap that accounts for your constraints (not an ambitious plan that will gather dust). Your team can actually execute this.
MODULE 4:
ACTION PLAN
(50 min)
Tool: Strategic Spine for Action
A structured approach to define your actions by answering strategic questions for each initiative you want to undertake.
Output: Clear action plan with:
Specific steps sequenced for success
Communication strategy for each stakeholder group
Resistance mitigation tactics built in
Timeline that respects reality
Outcome:
No more "we talked about it in the meeting but nothing happened." You leave with a plan you'll actually start implementing tomorrow.
MODULE 5:
INFLUENCE AND CHANGE FACILITATION
(50 min per session)
Objective: The trainee will select the specific objective they want to achieve. And we will design a Custom Plan for stage 5 in her Leadership transformation trip
Output: They will choose one next step desired training output for this module:
Persuasive communications system
Emotions and organizational culture alignment
Control your workflow risks with effective planning
Methodology: We will be using tools and guidance adapted from the premium program LDCPs (Leadership Development Custom Plans)
Outcome: Facilitating human behaviours inside your organisation, nonetheless.
How Scalability Custom Plans work
Each Scalability Custom Plan follows the same backbone but is fully personalised to each leader and to your company’s context
Diagnosis
We start with an honest, tailored diagnosis of what’s slowing you down from the inside: invisible fires, bottlenecks, misalignments, change fatigue and communication gaps
Personalised development journey
We design an individual journey for each leader, directly tied to your business priorities and to the cultural shifts you need. Sessions are hands‑on and applied to their real challenges; not case studies from another industry
Tools and practice in the real workflow
Leaders work with SMART tools: sustainable, modelable, actionable and repeatable, often with GenAI support to move faster without losing their own judgement and voice. They practice them on their current projects, conversations and decisions
Follow‑up and impact
We look at what changes and what doesn’t, and we adjust. The point is not to “finish a program”; it’s to see visible differences in how people work together, how decisions are made and how much energy is being lost in inefficiencies
Interim Scalability Cultural Advisor in-company for the leadership journey
Sometimes, designing great plans is not enough. You also need someone helping you orchestrate the journey from the inside.
For companies going through intense scaling or transformation, I can step in for a few months as an interim Scalability Cultural Advisor in-company for the Leadership Journey:
Aligning the diagnosis with your strategic roadmap.
Prioritising which leaders enter Scalability Custom Plans and when.
Coordinating rituals, communication and follow‑up so this work doesn’t stay as “a side project” next to the real business.
Making sure the new way of working actually lands in your calendar, your meetings and your leadership team
You’re not just “sending people to a program”. You’re building a scalable leadership and culture system with someone who helps you design it, and then walks the path alongside your key managers for a while
Transformation isn't magic; it's a structured logical process.
The roadmap for the journey has three key phases:
1) System Awareness and Improvement: Leaders learn to truly see the problems and improve their own work systems. It's a set of tools for risk diagnosis and action.
2) Cascading Impact: Change is no longer just individual. Leaders learn to transmit these new skills and be role models for their teams. This creates a powerful multiplier effect.
3) Continuous Adaptation and Cultural Change: The ultimate goal is for this new way of working to become ingrained in the company's DNA, creating a culture that knows how to constantly adapt.
In practice, this is a Scalability Cultural Development journey that moves through three territories:
Awareness & structure
Managers learn to see real bottlenecks and redesign their own systems of work, instead of just working harder.
Contagion & collaboration
The new way of working spreads through daily interactions, decisions and conversations, not through posters or slogans.
Organisational culture
Behaviours become part of the company’s DNA, so adaptation to change stops depending on heroic efforts and constant firefighting
For companies going through intense scaling or transformation, I can also step in as an interim Scalability Cultural Advisor in-company for the Leadership Journey:
Aligning the diagnosis with your strategic roadmap.
Prioritising which leaders enter Scalability Custom Plans and when.
Orchestrating rituals, communication and follow‑up so this doesn’t stay as “a side project”, but reshapes how work gets done week by week
WHAT MAKES THE SCALABILITY CUSTOM PLANS DIFFERENT
VS generic trainings
❌ one‑size‑fits‑all content far from your reality
✅ personalised journeys applied to your actual workflow and current challenges
VS isolated coaching
❌ great conversations that stay in a notebook
✅ a structured framework connected to culture, strategy and the way your organisation really works
VS random culture projects
❌ posters, value statements and one‑off workshops
✅ Scalability Cultural Development: culture shifts through how managers prioritise, decide, communicate and design work, week after week
VS consultants that disappear after the slide deck
❌ recommendations nobody has time to implement
✅ option to have an interim Scalability Cultural Advisor in-company who helps you make the new way of working stick in your rituals and decisions
This means you’re not just “sending people to a program”
You’re building a scalable leadership and culture system with someone who helps you diagnose, design and then walk the path alongside your key managers
Testimonials
BUSINESS CASE: PEPSICO
🔴 62% friction reduction (target: 20%)
13 bottlenecks identified
8 resolved, 5 on track to resolution
🟡 95% deadline accomplishment (target: 80%)
Activating new strategies the manager designed to facilitate activity implementation
🟢 Team wellbeing improvement
Qualitative survey data showed improvement in satisfaction, comfort, and realignment
TEAM FEEDBACK
"All the team is calm regarding the project"
"She improved the way to communicate and the objectives are clearer"
“By sharing information as Andreia does now, I think all the team is calm regarding the project. She improved the way to communicate and the objectives are clearer. More confidence in what she communicates, how she communicates it, and the decisions she makes." —Feedback to the trainee from her team after taking the Custom Plan
"The return on the time I've dedicated to the program is very good, not only for me but also for the teams where I'm based. Today, I see far fewer obstacles in my daily life, and I'm sure a lot of it is a result of the program. Because I've changed my approach to certain topics and interactions with the team after my reflections on the Custom Plan, whether those I've done with the materials or later in the sessions with Montse.” —Feedback to Montse from the trainee, Process Excellence Assoc Manager, PEPSICO.
ACADEMIC VALIDATION
MIT SLOAN MANAGEMENT REVIEW: "Leadership Development Is Failing Us. Here's How to Fix It"
Scalability Custom Plans fulfill the 6 MIT recommendations:
✓ Specific needs analysis
✓ Radical personalization
✓ Application to real work context
✓ Continuous measurement
✓ Immediate transfer
✓ Sustainable impact
GARTNER: "Job manageability is 5x more effective than skill proficiency in improving manager effectiveness"
That's why we work on making the job manageable, not just on generic skills
METHODOLOGY
Based on:
Behavioral Economics & Psychology
Strategic communication design
Practical change management
Applied systems thinking
Behavioral economics to reduce resistances
Proprietary Tools:
Bottlenecks Prioritization Prime (interactive diagnosis) and other generative AI productivity and self-management tools for each module
Strategic Spine for Communication
Clarity Canvas
System of nudges and language triggers
NEXT STEP
If you feel you can’t keep scaling like this, you probably don’t need another generic training
You need a Scalability Cultural Development journey for your leaders – with someone who designs it with you and walks it by your side for a while.
Let’s talk about your invisible fire and see whether it makes sense to work together
Book a 15-minute call to ask me
anything and evaluate our fit for working together
I write and speak about influence
for innovation
I am the author of the I🖤NW methodology ―When time doesn't fit, it's time for a New way of Working. Follow my posts in Linkedin
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